Privacy Policy

Last Updated :27 Jan 2025

Camelia Oberoi Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.cameliaoberoi.com) or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using the site.

1. Information We Collect

We collect the following types of information:

A. Personal Information:

Name
Email address
Phone number
Billing address
Payment information (processed securely via third-party payment processors)
Any other information you voluntarily provide, such as messages sent through contact forms or email.

B. Non-Personal Information:

IP address
Browser type
Device type
Operating system
Pages visited and time spent on the website
Referring websites

C. Cookies and Tracking Technologies:
We use cookies, pixels, and similar tracking technologies to improve your experience, analyze site performance, and provide tailored content.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process payments and deliver services, such as online classes, retreats, workshops, and subscriptions.
To communicate with you regarding bookings, services, or updates.
To personalize your experience and improve website functionality.
To send marketing emails and promotional offers (you can opt-out at any time).
To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following cases:

Service Providers: For payment processing, email communications, and analytics.
Legal Obligations: If required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of the business, your information may be transferred to the new entity.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

Encrypted payment processing via third-party platforms.
Secure Socket Layer (SSL) technology to protect data transmitted over the internet.
Regular monitoring of the website for vulnerabilities.

While we take every precaution to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access and review the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt out of receiving marketing communications.

To exercise these rights, please contact us at cameliaoberoiwellness@gmail.com.

6. Cookies Policy

We use cookies to:

Enhance user experience.
Track website usage and performance.
Provide personalized recommendations.

You can manage your cookie preferences through your browser settings. Disabling cookies may limit some website features.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party platforms.

8. Children’s Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Camelia Oberoi Wellness
Email: cameliaoberoiwellness@gmail.com